URSA - Calitate, Competenta si Servicii pentru beneficiari.

Customer satisfaction is the guiding philosophy behind the thoughts and actions of all URSA employees. Only when a customer’s wishes have been fully met, the company has achieved its objective. From its dialogue with the trade, planners, processors and builders/developers, the company picks up important tips for product innovations and services which can then be exactly tailored to users’ requirements.

URSA products stand for guaranteed quality. All insulation materials for the structural engineering sector are approved by the building control authorities, carry the CE label and are produced around the world in ultramodern production plants. Strict controls by its quality management division, certified according to ISO 9001, ensure a consistently high standard. In addition to these internal controls, the company regularly submits its products to external tests.

The research and development division, with its global network of partners, is constantly working on making URSA products even more high performance, cost-effective and environmentally compatible. The CO2 method for the foaming of XPS insulation materials or the development of the company’s own biosoluble mineral wool products are just two examples.

With its efficient Europe-wide logistics network of production and distribution sites, URSA offers rapid and punctual deliveries, be it through specialised dealers or directly to the building site in the case of large-scale projects. Furthermore, the international production network guarantees cost-effective production, a flexible exchange of products and, by extension, the ability to reliably deliver products at any time.

URSA supports its customers in their daily work with technical information, assistance with interactive planning and calls for tender as well as customer training courses. What’s more, it is constantly expanding its network of project consulting offices. The URSA hotline is always there to answer any questions or offer assistance with planning.